Blog #2
Well its coming up on the start of our fourth week in India
and I could not be more impressed and in love with this place. I had an experience just
this past Tuesday that I want to blog about and outline some of the wonderful
experiences that I have been having here in India. In order to prep my story I
want to first outline some of the things that have kept me so focused and happy
as I work to complete my research. Its all about the people. The countless
numbers of people that I get to associate with on a daily basis have really
shaped my experiences here.
Matthew and Giva are so kind and understanding to
all of our needs and we have fun teaching their kids English. It’s a wonderful
relationship where Giva even commented the other day that in her opinion Edwin
(her oldest son) trust our group more than any other group that has ever lived
in the village. She said the way that him and Pria both have gravitated towards
us makes her trusts us and she really wants us to focus on helping him with his
English. What an incredible woman who loves her family so much. We also spend
time learning from all the family members, whether its how to open a coconut
from Isaac (the uncle) or if its talking with the neighbor who is also a member
of the church about her soon to be new baby. Talking with her and the girls
about here hopes and fears for the baby are possibly the most heartwarming
conversations that I’ve had. Then there are the countless people that I have
talked to in the streets of Coimbatore. I have adopted the policy that there is
no need for maps or other directories of restaurants and places of interest
because the people in the city are so kind and considerate. Most of the time
they can’t understand a word of what it is that we are saying but they always
go out of their way to help in any way possible. For example a man that Josh
was having a conversation with the other day offered him a ride home. Josh
declined at first but the man insisted. The man drove Josh all the way to the
village and dropped him off our front door. Josh had money to pay him but he
refused to take it. He just rode off into the night.
I want to now share my story of how this kindness, genuine
respect and mutual friendship helped me have the best hospital tour of my life
this past Tuesday. Here is the excerpt from my Journal regarding what happened
to me as I went to request the opportunity at K.G. Hospital to shadow and observe
their doctors and staff.
“After I had my meeting with Ruben I went to another meeting
that I had with the Chairman of the K.G. Hospital here in Coimbatore. It was so
incredible. I went and I was directed to go and speak directly with the COO of
the Hospital and he told me that the Chairman wouldn’t be available for another
hour. The chairman was teaching a class to some newly enrolled medical students
in the auditorium in the hospital. The COO offered for me to go down and sit
out side of the auditorium and to wait for the chairman, I consented and
willfully went down to wait on the chairman. Once I got there I was almost
immediately rushed in to talk with him up on stage. After he asked who I was
and why I came to the hospital I sat down in a chair along the wall. I figured
he would continue his lecture but instead he pulled another chair off from the
side of the stage and had me sit down with him in front of the crowd of budding
medical professionals. Not knowing a thing about me and not having any idea from
where I came or why I even wanted to see him, he asked me a series of questions
and presented me honorably to his medical students. It was quite possibly one
of the most unique and impressive things that anyone has ever done for me in
such an impromptu setting.
After my brief introduction of 5 or 10 minuets he took the
woman that was a hospital employee and instructed her to give me a complete
tour of the hospital and all of the different facilities and laboratories in
the entire facility. It was an extremely exhaustive tour. The doctor in the
first lab took me around and showed me all of the laboratory equipment and
described in detail the science and job of each piece of equipment.
We then went through several operation theatres and various
other labs and rooms, I had to scrub up once to enter the clean or room of the
cardiothoracic surgery, the doctor who was showing me his operating room let me
wear his personal scrubs (an extra pair obviously) and gave me the mask and
head covering. It was incredible how much they let me see and participate in.
After my tour I was directed back to the auditorium where I
was first introduced to the Chairman. I was once again brought up on stage and
given a microphone this time. I then was put on the spot to describe who I was
and what I was studying and where. He was very full of adoration and showed me
a lot of respect and he spoke very highly of the United States and gave me the
full go ahead to and shadow or observe any doctor in the Hospital. All of this
is still in front of the class of medical students. He then had me tell
everyone in the room how I was financing my education and why I wanted to
practice medicine. He was so interesting and nice. He commented on how
impressive it was that I took out loans to pay for school and how the students
should be more like the American and be creatively engaged in making them
selves and extraordinary person that in my opinion was a bit over the top but
he made some great points. At the end of the little show he had me describe my
impressions and feelings about KG Hospital. I told him that I was blown away
with the authenticity and sincere goodness of everyone that I met. The fact
that I had the COO the Chairman of the hospital and countless doctors and
nurses showing me the entire facility was unimaginable in the United States. I
was incredibly grateful for all of their kindness. I then continued to
dramatically and emphatically describe how great their hospital was. The
Chairman was moved. The amount of rapport built in that moment was incredible.
I would have done anything for that hospital and the Chairman and I could tell
that he felt the same about me. I was just grateful for the opportunity to meet
him and in hearing his description of the medical field was nothing less than
impressive.
After the class was dismissed I went with the Chairman to
the office and he had me talk to his personal secretary to fill out all the
paperwork I would need to start observing doctors in the hospital(this meant
that I took blank paper and wrote my schedule and contact information while
they photocopied my passport and ID. Then the most interesting thing happened.
He had a visitor who came and with me still in his office, the visitor offered
financing and a partnership with his larger hospital in Delhi to expand and
create a more profitable enterprise for KG Hospital. The Chairman respectfully
declined his offer on the grounds that KG Hospitals only goal is to help as
many people as possible and he would not partner with anyone who’s business was
business. He said if we cant offer our services for free under this agreement
to those poor and underprivileged citizens of our community then I wont sign.
The man hesitated and made some comment about profit margins. The Chairman then
told him very bluntly that he didn’t need any profit margin as long as he could
stay in business and that his business was helping people. He restated that he
would not jeopardize that aspect of his business for unnecessary new facilities
and more profit. The man was with out words and he was respectfully ushered out
of the room! I was again speechless. Here was a man that was just offered part
in a merger that would not only increase his next worth who knows how much but
would also allow him to probably retire instantly (the chairman was in his
early 60’s I’m guessing) and he turned him down on the premise that he wanted
to give his money and services away not to hoard more. He then explained that
they do over 2500 complex surgeries and somewhere in the range of 15,000 and 20,000
routine operations and checkups annually.
After this conversation he brought in his board of directors
and several other top employees and said, “Tell them what you told the medical
students earlier”. I chuckled inside at the offer and sat and explained my
adoration and respect for the entire program and people that I had met. They
all showered me with questions and about 15 minutes later they returned to
their jobs. I was flabbergasted at this point wanting nothing more than to
learn as much about this entity as I could.
I filled out a schedule for the next five weeks to work in
the hospital and to see what the operations and administration of the hospital
entails. I got it all approved to see several different aspects of the hospital
and he wants me to come present again to another class Friday morning at 8.
This should be great relationship with KG Hospital.”
These people never cease to impress me and I feel like I
have so much to learn as I keep working on my research here. I just hope that
in some way I can reciprocate the wonderful things they have shared with me in
some unique and personalized way to each of them.